Boarding Service Protocol

1. Nature of Service

We provide personalized, cage-free cat care within our private residence. We limit stays to 1–2 cats at a time to ensure undivided attention. This is a home, home-based private service.

2. Health & Safety (Industry Standard)

To protect all guests, we follow high-end boarding safety standards:

• Vaccinations: Cats must have valid vaccinations (Feline Calicivirus/Herpesvirus and Panleukopenia).
• Parasites: Cats must be treated for fleas and worms up-to-date (within 14 days of arrival).
• Well-being: Cats showing symptoms of contagious illness upon arrival cannot be accommodated.

3. Mutual Liability Understanding

While we provide the highest standard of personal care and a safe home environment:

• The Host is not liable for illnesses, injuries, or death arising from natural causes, old age, or pre-existing conditions.
• In the case of unforeseen accidents, our responsibility is limited to the total amount paid for the specific boarding stay.
• Guests remain responsible for their cat's health history and behavior.

4. Emergency Medical Authorization

In the unlikely event of a medical emergency:

• We will attempt to contact you or your emergency contact immediately.
• If unreachable, you authorize the Host to transport your cat to a local veterinarian for urgent care.
• All veterinary, medication, and transport costs remain the responsibility of the owner.

5. Booking & Cancellation Policy

• Payment: As this is a home private service, full payment is requested in cash or via bank transfer on the first day of arrival.
• Cancellations: In honor of our limited 2-cat policy, cancellations must be made 48 hours in advance. Late cancellations may incur a 50% fee.

6. Check-out & Abandonment

If a cat is not collected within 7 days of the scheduled date and no contact can be made, we follow local Dutch animal welfare procedures for rehoming. All accrued costs remain payable by the owner.